Customer Relationship Specialist

Customer Relationship Specialist at beBeeCustomer: Brighton

Job Description:

As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients. You will regularly visit customers to ensure their satisfaction with all aspects of our service.

In this role, you will:

• Achieve customer retention and sales targets
• Complete all visits according to schedule
• Work closely with the Customer Service Administrators
• Forward queries and keep managers, supervisors, colleagues informed as necessary
• Keep accurate records where required
• Foster and maintain good working relations between customer, Company and colleagues
• Perform other ad-hoc duties as required.

This role requires a high level of communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Required Skills and Qualifications:

To succeed in this role, you will need:

• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment
• Strong problem-solving and analytical skills
• Ability to build strong relationships with customers
• Basic computer skills

Benefits:
We offer a range of benefits, including:

• Company car
• Private healthcare
• Access to a company Share Save Scheme
• Employee wellness programme and referral scheme
• Company pension
• Life assurance
• Access to an award-winning training academy dedicated to staff development

Others:

We are committed to developing our people and provide opportunities for career progression. If you are looking for a challenging and rewarding role, we would love to hear from you.