Loving Work

ANSON MCCADE

London


Office


Full-time


Technical Architect, Remote with some travel

Technical Architect, Remote with some travel at ANSON MCCADE: London

ServiceNow Technical Architect – Senior Manager Location: London Salary: £95,000 – £115,000 + £6,500 car allowance + discretionary bonus + benefits Our client is a global consulting and technology organisation operating at the top end of enterprise transformation. The ServiceNow practice sits within a high-growth cloud and digital engineering capability, delivering complex platform programmes for major enterprise clients. This is not just implementation oversight. It is architectural leadership, shaping enterprise outcomes, influencing C-level stakeholders, and defining long-term platform strategy across IT, operations, HR, and customer service domains. The practice is also heavily investing in AI, automation, and multi-cloud integration as part of wider enterprise reinvention programmes. Act as lead Technical Architect across major ServiceNow programmes. Own end-to-end solution architecture across complex enterprise ServiceNow estates. Lead architecture governance, ensuring consistency, scalability, and engineering quality. Direct and mentor teams of ServiceNow developers and architects across engagements. Shape integration strategy between ServiceNow and enterprise cloud platforms (AWS, Azure, GCP). Drive platform roadmap decisions and identify opportunities for ServiceNow expansion across the enterprise. Contribute to account growth, solution shaping, and pre-sales technical leadership where required. Influence internal architectural frameworks and delivery methodologies across the ServiceNow practice. Expert-level ServiceNow development and technical architecture experience. Experience leading and mentoring ServiceNow development teams over 5+ years. Strong hands-on understanding of ServiceNow across multiple modules beyond ITSM (at least three), such as ITOM, ITAM, HAM/SAM, SPM, HRSD, or CSM. Advanced technical capability in JavaScript, SQL, and API-based integrations. Experience integrating ServiceNow with enterprise cloud platforms (AWS, Azure, or GCP). Strong consulting background within enterprise software or major systems integrators. Certified Technical Architect (or actively progressing toward Certified Master Architect). ServiceNow CIS certifications. Exposure to GenAI or AI-driven ServiceNow implementations. ITIL v4 certification or equivalent service management qualification. This is a senior ServiceNow architecture leadership role operating at enterprise scale. You will define technical direction, lead complex multi-stream delivery, and act as a trusted advisor to senior stakeholders, while shaping how ServiceNow is deployed across major organisations.

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