Senior Business Travel Consultant ERM (Marine/Offshore sector)
Senior Business Travel Consultant ERM (Marine/Offshore sector) at Travel Trade Recruitment Limited: Thornton Heath
A global leader in corporate travel is looking for an experienced Senior Business Travel Consultant (ERM) to join their multi-regional team.
If you have a background in crew, marine, offshore, or ERM travel and thrive in a fast-paced, client-focused environment, this could be a great next step.
The Role
As a Senior Business Travel Consultant, you'll act as the primary point of contact for business travellers, managing complex travel requests across multiple channels.
You will:
Handle end-to-end travel arrangements with accuracy and efficiency
Provide expert consultation and proactive solutions to clients
Manage crew movements, rotations, and disruption scenarios
Identify opportunities to improve service delivery and client relationships
Support team members with guidance on processes and best practices
Contribute to projects, quality management, and operational improvementsAbout You
Proven experience in ERM, marine, offshore, or crew travel
Strong working knowledge of travel industry systems and processes
Advanced experience with GDS (Amadeus preferred)
Able to manage multiple priorities in a high-pressure, 24/7 environment
Detail-oriented with excellent problem-solving skills
Confident communicator with strong customer service focus
Comfortable working within a global, remote teamLocation
Remote across Europe (UK, Netherlands, Spain, Italy, *Poland, Sweden, Denmark, Finland, Luxembourg, Belgium)
*Hybrid option available for candidates near select Poland office locations
What's on Offer
Flexible remote working options
Career growth within a global organisation
Competitive salary up to £33,000 depending on experience, and benefits package
Generous annual leave
Wellbeing support (mental, physical & financial)
Travel industry perks and discounts
Inclusive, collaborative work cultureInterested or want to learn more? Apply directly online or reach out for a confidential conversation to (url removed)
